PRIVACY POLICY

With the entry into force of the new Privacy Policy (hereinafter, "Policy"), essential information is provided regarding the use that Vera Private Transport (hereinafter, VERA) makes of your personal data.

The objective of this Policy is:

  • To ensure you understand what personal data we collect about you.
  • To explain how we use the personal data you share with us.
  • To explain your rights and options regarding the data we process and how we protect your privacy.

We hope this helps you understand our commitment to privacy. For more information, you can contact us at info@veraprivatetransfer.com or via phone/WhatsApp at +34 633 320 123.

Access from our digital channels and this website www.veraprivatetransfer.com (hereinafter, the "Portal") to certain areas or services of VERA will only be feasible through the prior provision of personal data by interested clients and users. VERA, as the Data Controller, will process this data automatically or manually in accordance with the purposes established in this Policy.

DEVICE DATA AND NAVIGATION

VERA stores data from the connection device used to access the Portal. When you access, the system automatically recognizes the IP address, connection information, browser type, operating system, and the path taken through our Portal (clickstream). This is necessary for the system to communicate with your device and display the requested content. We cannot know personal data such as name or address unless you provide it yourself.

RESPONSIBLE FOR DATA PROCESSING

Identity: Vera Private Transport
Email: info@veraprivatetransfer.com
Phone: +34 633 320 123

PURPOSE OF DATA PROCESSING

VERA collects personal data through:

  • CONTACT FORM / WHATSAPP: To answer information requests and send commercial communications or offers if the user has shown interest.
  • BOOKING FORM: To manage the request for private transfer services. We collect: Name and surname, email, origin/destination details, and requested schedule.

DATA RETENTION

Data will be kept as long as deletion is not requested. In case of inactivity, VERA will keep the data for a maximum period of five years, without prejudice to mandatory commercial or tax regulations.

RIGHTS

You may exercise your rights of access, rectification, deletion, opposition, limitation, and portability by sending a written request and a copy of your ID to info@veraprivatetransfer.com.